SMS Templates
Template Types
Select a template to edit
APPOINTMENT REQUEST
Sent when a customer requests an appointment
APPOINTMENT CONFIRMATION
Sent when an appointment is confirmed
APPOINTMENT UPDATE
Sent when an appointment is updated
APPOINTMENT REMINDER
Sent as a reminder before an appointment
APPOINTMENT COMPLETED
Sent after an appointment is completed
APPOINTMENT CANCELLATION
Sent when an appointment is cancelled
Variables
Click to insert into template
{{businessName}}
Your business name
{{serviceName}}
The service name
{{appointmentDate}}
Appointment date
{{appointmentTime}}
Appointment time
{{businessPhone}}
Your business phone number
{{reviewLink}}
Link to leave a review
APPOINTMENT REQUEST
Sent when a customer requests an appointment
Thank you for requesting an appointment with {{businessName}} for {{serviceName}} on {{appointmentDate}} at {{appointmentTime}}. We'll confirm your request shortly. Reply STOP to opt out.
Preview
How the message will appear with variables replaced
Thank you for requesting an appointment with LiveScan Miami for Fingerprinting on May 25, 2023 at 2:30 PM. We'll confirm your request shortly. Reply STOP to opt out.